Cancellation Policy
* We understand that circumstances may change and you may need to cancel your Subscription Service. You may cancel your Subscription Service at any time for any reason. To ensure a smooth process, we require your cancellation request to be received at least two days prior to your billing date. If this notice date is not met, your subscription will be charged on the next billing date, and the cancellation will take effect on the subsequent billing date.
* After cancellation you will continue to receive the Subscription Services through the end of your billing cycle.
* Please see our Refund Policy to determine if you are eligible for a refund of your canceled Subscription Service.
* To cancel your Subscription Services please contact customer service at (email) and request a cancellation or through the process outlined in your online account (if applicable).
Refund Policy
* You may request a refund for your current billing cycle if, at the time of request, your medication has not been ordered. Our refund policy adheres to pharmaceutical regulations and best practices. Once a medication has been issued, refunds are generally not permitted due to safety and regulatory considerations. This policy ensures that all medications provided are handled and dispensed with utmost care and compliance. If your medication has been ordered, you are not eligible for a refund. Refunds will only be issued for your most recent billing cycle and will not be issued for past billing cycles.